Security and Compliance

Security and trust built into every step.

Vonix combines secure product design with identity, business and transaction controls delivered alongside specialist infrastructure partners.

Financial services are provided through approved partners. Availability varies by country, profile and product.

Person using the Vonix app in the city
VerificationIdentity checkedAppropriate to profile and product
Account accessProtectedSecurity controls on sign-in
How it works

Controls at every layer.

Area by area, how Vonix and its infrastructure partners help protect customers and the platform.

Area

Verification

Customers complete identity or business checks appropriate to their profile and product.

Area

Account access

Security controls help protect access to the Vonix experience.

Area

Transaction controls

Activity may be screened and monitored for fraud and financial crime risks.

Area

Data protection

Personal information is handled according to applicable privacy requirements.

Area

Service providers

The institution responsible for each regulated service is disclosed in the relevant terms.

In practice

See these controls in action.

How the controls show up in the product. Illustrative screens.

DocumentLivenessProfile

Verification

Customers complete identity or business checks appropriate to their profile and product.

One-time code sent to your registered device

Account access

Security controls help protect access to the Vonix experience.

Activity monitoringLive
Supplier payoutScreenedReviewing

Transaction controls

Activity may be screened and monitored for fraud and financial crime risks.

Data protection

Personal information is handled according to applicable privacy requirements.

Personal dataEncrypted
Handled according to applicable privacy requirements

Roles and approvals

Business accounts can decide who requests, who approves and how many approvals a payment needs.

Ana R. Admin
Luis O. Approver
Marta S. Viewer

Vonix will never ask for your password, one-time code, full card number or private key.

Customer safety

Protect your Vonix account.

Vonix will never ask for your password, one-time code, full card number or private key. Contact support immediately if anything looks unusual.

Contact support